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Artificial Intelligence (AI)
Software that performs tasks that normally require human thinking.
Explanation
Artificial intelligence describes systems that automate human-like tasks such as understanding, decision-making and communicating. Today, AI primarily includes machine learning and generative models.
How it works
AI systems learn from data, recognize patterns and make decisions based on them - without being explicitly programmed for every situation.
Example
A chatbot that understands customer queries and answers them independently, or a system that automatically processes invoices.
Why it matters
AI is the underlying technology behind all modern automation – from chatbots to autonomous agents.