Back to the AI glossary Workflows
Agent (Agentic Workflow)
AI systems that plan and execute tasks independently.
Explanation
An AI agent is a system that can independently complete tasks in multiple steps. It plans, uses tools, makes decisions, and self-corrects when needed.
How it works
An agent receives a goal, breaks it down into steps, calls tools as needed, evaluates intermediate results, and iterates until the task is completed.
Example
A sales agent that automatically researches leads, personalizes emails, schedules follow-ups, and updates CRM records - all independently.
Why it matters
Agents are the next step in evolution: from individual AI responses to complete, automated workflows.