WM aquatec – AI Driver's License under the EU AI Act, with Use Cases

Starting point

Article 4 of the EU AI Act requires companies to train their employees in the use of AI. WM aquatec is not a tech company; it builds physical products for water hygiene in the mobile sector. That is exactly why the question arises: where does AI potential lie in an SME with manual, repetitive and time-intensive processes? Our post Generative AI in the enterprise (German) offers some orientation.

Solution

The TAISC AI Driver’s License (KI-Führerschein), compact at 4 to 4.5 hours, with employees from all departments:

• How AI works, its strengths and limits, and how to handle hallucinations
• Data protection and security
• Four live demos: Freepik, a CustomGPT, Gamma and Lovable
• Group work in three groups on use cases from their own daily work

Four areas were in focus: marketing (content, image and video generation, product photos), support (complex inquiries based on data sheets and manuals), sales (presentations, dealer search) and software development (building your own tools with AI).

Technology stack

• LLM fundamentals & prompting (ChatGPT, Claude & co.)
• Freepik for content and product photography
• CustomGPT and AI support concepts based on data sheets and documentation
• Gamma for presentations, Lovable for custom tools
• EU AI Act Article 4 (training obligation) & data protection fundamentals

Result & Impact

• Employees from all departments certified, fulfilling the obligation under Article 4 of the EU AI Act
• Around 30% time savings in complaint communication through a structured form, according to one participant’s estimate
• Next idea, dealer search via n8n: based on an initial assessment, feasible as an 80 to 90% solution in 2 to 4 weeks. How such AI automations (German) are built is covered in our guide.
• Concrete use case ideas from every area, developed by the participants themselves