WM aquatec – AI Driver's License: Employee Training in Line with the EU AI Act

Starting point

The EU AI Act (Article 4) requires companies to train their employees in the use of AI. WM aquatec is not a tech company — they build excellent physical products for water hygiene in the mobile sector. That is precisely why the question arises: where does AI potential lie in a classic SME with manual, repetitive, and time-intensive processes?

Solution

Delivery of the TAISC AI Driver’s License with employees from all departments: how AI works, where its strengths and limitations lie, how to handle hallucinations, which tools are truly relevant — including data protection and security. Four areas of application were in focus: marketing (content, image and video generation, product photos), support (complex inquiries based on data sheets and manuals), sales & productivity (presentations, dealer search), and software development (building your own tools with AI). Highlight: group work in which participants developed their own use cases for their day-to-day work.

Technology stack

• LLM fundamentals & prompting (ChatGPT, Claude & co.)
• GenAI for content & product photography
• AI support concepts based on data sheets and documentation
• Tools for slide generation and sales productivity
• EU AI Act Article 4 (training obligation) & data protection fundamentals

Result & Impact

• Employees from all departments trained and certified — training obligation under the EU AI Act fulfilled
• Concrete use-case ideas from every area, developed directly by the participants
• Insight: every company benefits from AI — whether tech or industry, SME or large enterprise