Logify for BCT – AI-Powered Log File Analysis
BCT
BCT is a B2B software company developing and operating specialized industrial software and IT support systems for mid-sized businesses. The company leverages modern AI solutions to optimize internal support workflows.
More About the Project
AI system that automatically analyzes large, unstructured log files, detects errors and anomalies, and generates prioritized solution suggestions — IT support response time reduced from days to seconds.
Issue
Support staff at a B2B software company spent hours to days manually analyzing unstructured log files to identify error sources. No systematic pattern recognition, no automatic prioritization — every case was handled manually.
Solution
Development of an AI system that automatically analyzes large, unstructured log files, detects errors and anomalies, and generates prioritized solution suggestions with context. Built in 48 hours at the Black Forest Innovation Hackathon, then deployed to production at the client site.
Tech-Stack
- Python (Backend / Analysis Engine)
- OpenAI LLMs (Error and Anomaly Detection)
- ChromaDB (RAG Indexing and Retrieval)
- Pydantic (Data Validation / Structured Output)
- TypeScript, ReactJS (Frontend / Support Interface)
Result & Impact
- IT support response time reduced from days to seconds
- Winner at the Black Forest Innovation Hackathon
- On-premise deployment at client site completed April 2026
- Follow-up project (HubSpot Support Copilot) in concept phase
